Analyzing the customer journey

November 4, 2016

Mike Hull

Mike Hull

Director of Business Analytics

Nick Intrieri - AXA US

Nick Intrieri

Sr. Director of Digital Strategy


12:45 PM  -  1:45 PM
Beach Salons
Interaction Analytics Fundamentals - Executive

Leveraging journey analytics to drive resolution and improve the customer experience


Session Category :  Executive Sessions  Interaction Analytics Fundamentals