Discovery of Aliases through Search QA

November 4, 2016

Jose Hernandez, CallMiner

Jose Hernandez

Business Intelligence Analyst

Karen Alasin - CallMiner

Karen Alasin

Business Intelligence Analyst

Tiffany Leonard - Exeter Finance Corp

Tiffany Leonard

Sr. CallMiner Analyst

10:45  -  11:45
Sand Salons
Interaction Fundamentals - Analyst

Attend this workshop to see certified CallMiner Gurus demonstrate how to effectively discover new aliases using Search QA for creating more robust and accurate categories.

Session Category :  Analyst Sessions  Interaction Analytics Fundamentals