Predictive modeling

November 4, 2016

Bernhard Suhm - CallMiner

Bernhard Suhm

Director, Analytical Services

Trenton Gladis - Defenders

Trenton Gladis

Voice Analyst

12:45 PM  -  1:45 PM
Sand Salons
Interaction Fundamentals - Analyst

Learn how analysts are using interaction analytics to build scores that can predict likelihood of any number of outcomes such as customer churn, closing sales, or potential to default on a debt.

Session Category :  Analyst Sessions  Interaction Analytics Fundamentals