Successful rollout: Building the right team

November 3, 2016

Colleen Unick - Mercedes-Benz Financial Services

Colleen Unick

Call Center Services Manager

Kyle Carter - Axcess Financial

Kyle Carter

Director of Compliance-Collections/Customer Service

11:15 AM  -  12:15 PM
Beach Salons
Interaction Fundamentals - Executives

Attend this session to learn how others executives and program owners have rolled out speech and interaction analytics within their organization, focusing on structure and building the appropriate team

Session Category :  Executive Sessions  Interaction Analytics Fundamentals