Carlos Ayala

Carlos Ayala - Real Time Resolution
Strategy & Analytics
Strategy & Analytics

Carlos Ayala was recently chosen to spearhead Real Time Resolutions, Inc.’s inaugural CallMiner rollout. For the past three years, Carlos has had the privilege of serving within various branches of his organization, including Operational & Compliance Risk Management, Internal Audit, Quality Assurance, and Information Security. Combined with his academic background in Economics, this diverse work experience provides Carlos with the valuable and unique skill-set necessary to meet the challenges of executing a speech analytics program. Carlos is humbled for the opportunity to present at his first LISTEN conference this year.

Quick wins
November 3, 2016
Sand Salons
11:15 AM  -  12:15 PM