Conrad Liburd

Conrad Liburd - U.S. Gas & Electric
Speech Analytics Consultant
Speech Analytics Consultant


Conrad Liburd is active contributor to the Engagement Optimization user group, as he strongly believes there is strength in numbers. He has worked with CallMiner Eureka and MyEureka since 2015, from ground up implementation to CallMiner API integration. He is the creator of the CallMiner Chrome extensions and possesses a strong technology background, specializing in business process optimization through the use of web application extensions and various technology suites and frameworks.

Managing categories and scores – version control
November 3, 2016
Sand Salons
2:15 PM  -  3:15 PM