Courtney Lawton

Courtney Lawton - AXA
Lead Manager - Speech Analytics
Lead Manager – Speech Analytics


Over 3 years of speech analytics and adoption experience. Joined the AXA US Digital Strategy Team in 2016 as Lead Manager for Speech Analytics. Responsible for delivering advanced speech analytics solutions across all customer service and sales call centers for AXA US. CallMiner BIA Certified.

Adoption culture: Enrollment for teams
November 3, 2016
Sea Side/Shore Salons
1:15 PM  -  2:15 PM