Richard Britt

Richard Britt
Director Consumer Data Management and Strategy
Director Consumer Data Management and Strategy

Rick has been with Encore Capital Group for over 5 years, and currently manages Speech Analytics, Consumer Data (Skip Tracing), Knowledge Management for Call Centers, Inbound Call Center operations, Outbound Contact Team Operations, and several fantasy football teams. Prior to Encore Rick has lived and worked in geographies all over the world for companies including, BancOne, Capital One and ACS/Xerox.

20/20 Hindsight Advice for New Buyers
November 3, 2016
Sea Side/Shore Salons
12:30 PM  -  1:15 PM
Interaction analytics for marketing use cases
November 3, 2016
Opal Sun
2:15 PM  -  3:15 PM
Analytics uncharted waters: We’re gonna need a bigger boat?
November 4, 2016
Sea Side/Shore Salons
12:45 PM  -  1:45 PM