Ryan Carrigan

Ryan Carrigan - CallMiner
Solutions Architect
Solutions Architect


Ryan Carrigan is a Solutions Architect with CallMiner helping companies drive value out of Eureka’s interaction analytics platform. Prior to joining CallMiner, he served as the Sr.Manager of Customer Insights for Suddenlink Communications, a US broadband provider where he had designed, implemented and managed the speech analytics platform to support their 1200 seat agent call center and 1.5 million subscribers.

20/20 Hindsight Advice for New Buyers
November 3, 2016
Sea Side/Shore Salons
12:30 PM  -  1:15 PM
Using customer engagement data outside of the contact center
November 4, 2016
Sea Side/Shore Salons
10:45 AM  -  11:45 AM
Using Interaction analytics for survey/post call metrics
November 4, 2016
Opal Sun
12:45 PM  -  1:45 PM