Tiffany Leonard

Tiffany Leonard - Exeter Finance Corp
Sr. CallMiner Analyst
Sr. CallMiner Analyst

Tiffany Leonard serves as the Sr. CallMiner Analyst for Exeter Finance Corporation. With over 9 years of experience in the design, implementation and maintenance of Compliance Audit and Quality Monitoring programs, she recently joined Exeter Finance Corporation, where she is currently implementing the CallMiner suite to provide oversight and operational support for customer interactions throughout the loan lifecycle. She began working hands-on with CallMiner over 4 years ago while at SWC Group, where she automated the previously manual quality monitoring program. She is a certified CallMiner Business Analyst and presented at Listen2015 and during a CallMiner Educational Webinar.

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